Privacy Policy

Stage One English is committed to protecting your privacy. We collect only the information necessary to provide access to our courses, process purchases, and communicate with you regarding your account or educational content. Information collected may include your name, email address, billing information, and course activity. Payment information is securely processed through our payment providers and is never stored directly by Stage One English. We do not sell or rent your personal information to third parties. Information may be shared only with trusted service providers when necessary to operate our website, process payments, or deliver our educational services. By using Stage One English, you consent to the collection and use of your information as described in this policy.

Terms of Service

By accessing or purchasing a Stage One English course, you agree to these Terms of Service. Your purchase grants you a personal, non-transferable license to access the course materials. Course videos, workbooks, teacher guides, assessments, and other educational resources are protected by copyright and may not be copied, redistributed, shared, or resold without written permission from Stage One English. Users are responsible for maintaining the confidentiality of their account credentials. We reserve the right to suspend or terminate accounts that violate these terms or misuse our services. Stage One English may update course content, pricing, or website features at any time without prior notice.

Refund Policy

All purchases made through Stage One English are final and non-refundable. Because our courses provide immediate access to digital educational content, including streaming videos, downloadable workbooks, teacher guides, assessments, and other copyrighted materials, we do not offer refunds, exchanges, or credits after a purchase has been completed. If you experience technical difficulties accessing your course, please contact us. We will make every reasonable effort to resolve access issues and ensure you receive the educational content you purchased. School, district, and institutional licensing agreements are subject to separate written agreements and may include different terms where applicable. By purchasing a Stage One English course, you acknowledge and agree to this Refund Policy.